My Stove Purchase
I would like to let you know that Mike Hopkins, your web master was really helpful. When it came to the ordering process I had sent a message to your site, about how the options for the doors, logs, ect. were not on the site. I was under the impression that it might be included. Well that wasn't the case, but he thanked me for letting him know about the changes that he needed to make on the site. Through another email volley I asked if it might be possible that I receive a discount, and he kindly offered me a 10% discount. I was really kinda shocked because I didn't think that it would materialize. I am a firm believer in customer service, and was very impressed and decided at that point I really wanted to purchase from A1stoves. The site is easy to navigate, the pictures are great, from what I have seen so far the customer service is wonderful.